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 Unlimited email support |
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A computer expert
at your finger tips. Receive a next-day response to
all of your questions and concerns about your computer
or the Internet. Ask about that annoying error message;
ask our opinion about purchasing software; ask about
upgrading your computer; ask us about your concerns with
family Internet use. Ask what ever you like as often as
you like! |
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Computer/Internet Education |
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Computer
Troubleshooters want you to enjoy safe and fast computer
use at all times. We understand that computers and the
Internet are intimidating for many and that there is a
huge deficit of knowledge on safe computer use. That's
why we provide regular newsletters, email alerts and
quick and easy education tips that will make you more
savvy and less chance of being a victim. |
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Monitored Anti-virus |
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You never have to
worry about your anti-virus protection running out
again. |
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Monitored Anti-spyware |
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CT managed
anti-spyware means you don't have to choose among the
hundreds of - some good, some bad - anti-spyware
vendors. We have chosen the best protection for you and
it never runs out. |
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Secure Firewall Solution |
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A properly
configured firewall protects you from unauthorized
access to your computer. |
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Windows Patch Management |
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More than just
auto-updating your computer. CT ensures that patches are
researched and tested before deploying to avoid
potential issues. |
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HD Predictive Failure (SMART)*
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30% of hard drive
failures can be detected by SMART, allowing time to
transfer important data and replace the drive. (*Not
available on all hard drives) |
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Internet Debris/ Temp File Removal
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Keep your
Internet browser running smoothly and protect your
privacy with automatic temp file clean-up |
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Remote Support Setup |
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Your computer
will be set up so that Computer Troubleshooters can get
quick and easy access (but only with your permission)
and be able to resolve your computer issues immediately. |
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Offsite Data Backup |
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Protect your
business data and your precious family memories with a
secure, offsite backup. Offsite means that your data is
safe, not just from computer failure, but from fire,
theft and even disaster. Store up to 5GB! |
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Zero-day Malware Protection
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Traditionally,
antivirus software relies upon signatures to identify
malware. This can be very effective, but cannot not
defend against malware unless samples have already been
obtained and signatures generated. Because of this,
signature-based approaches are not effective against
brand new, or zero-day, viruses. CT also includes
zero-day protection which detects malicious behavior and
stops malware in its tracks. |
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Website Advisor |
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Website Advisor
protects Internet users by warning them about websites
that are known to deliver malware and/or spam. |
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Web Content Filtering |
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Not everything on
the Internet is welcome on your home computer! Decide
what to block powerful content filtering options. Choose
from dozens of categories, ranging from social
networking to gambling to chat rooms and more. |
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Anti-Phishing/Fraud Service
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Do not be a
victim of online fraud! This service offers the world's
most trusted source of phishing data. The result is that
you are kept safe from phony sites trying to steal your
information. |
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Adult Site Blocking |
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Safeguard your
kids against pornography. When configured, adult sites
are simply blocked and cannot be accessed. |
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Spam Filter |
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Reliable spam
filters save you time |
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Disk Space Management |
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Disk space is
monitored proactively |
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Annual Computer Tune-up |
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This
comprehensive remote tune-up includes everything needed
to keep your computer running safely, quickly and
efficiently. Temp file clean-up, safe registry cleaning,
disk defragging, OS reimaging, start-up program analysis
and overall security and performance tweaking. |
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Quarterly PC Health Report |
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Received via
email a report on the health of your computer. |
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System Binder |
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Everything you
need to know about your computer is kept in a Computer
Troubleshooters System Binder. A great spot for all
those manuals and disks that are never around when you
need them! |
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Priority Service |
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Don't wait 4 days
for computer service! Out HOST clients get preferred
scheduling over non-HOST clients. Remote service is
available immediately for our HOST clients. Get help
NOW! |
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40% Off Remote Service |
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Worth the cost of
the subscription all by itself, this 1/3 off discount
applies to all remote service over the life of your
agreement. Best effort is made to resolve issues
remotely so that we do not have to make an onsite visit
unnecessarily. |
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10% Off Onsite Visits |
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If an onsite
visit is needed... you still save! |
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Free Pick-up and Deliver |
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If your comptuer
needs to come into the shop we will gladly pick it up
for you and deliver it when we are done at no additional
charge |
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Free Monthly Tune-up |
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Receive a free
monthly tune-up when you sign up for a 3 year HOST plan
with Computer Troubleshooters at just £18.00/month. Add
additional computers for only £14.00/month*! (* Backup
is pooled - does not include additional account) |
