Computer Troubleshooters - Edinburgh West

HOME

SERVICES

Every day Computer Troubleshooters worldwide are helping businesses like yours. Our technicians are some of the most knowledgeable in the industry and are eager to solve your computer troubles.

We offer a choice of 4 managed services support plans, each allowing you to customise the support that you need to suit your budget. All of these plans remotely monitor your systems 24/7 and alert one of our engineers the minute an issue arises.

	BEST - Business EnhancedSupport Technology
	Managed Service Plans
	Lite
	Automated Alerting Patch Management Anytime Remote Support available Network, Workstation Server Monitoring, and Management Monthly Network Health Check Status reports and recommendations
	Basic - Everything the Lite Plan includes plus –
	Priority Service Helpdesk support for all users available One remote support incident per PC Monthly tune-ups included for all PCs Monthly Network Health Check Status reports and recommendations 30% discount for any additional service Best practices audit & recommendations regarding computer setup, security, and maintenance for maximum efficiency and minimum downtime B.E.S.T. Monitoring Software installed to facilitate daily monitoring and alert a Computer Troubleshooters technician when a problem occurs
	ProActive - Everything the Basic Plan includes plus –
	High Priority Service – next day response or better All computer problems covered Unlimited help desk support for all users Monthly tune-ups included for all PCs ISP, email, backup, firewall, and VPN management support included at no additional cost Two remote support incidents per PC per month 40% discount for any additional non-problem service
	Trouble-Free - Everything the Basic and Proactive Plans include plus –
	No-Downtime Guarantee (including reimbursement of £50 per hour for any downtime, see agreement for details) Highest priority service CT recommended defense software (included) Software License and Asset Management included Weekly tune-ups included for all PCs 50% discount for additional (non-problem) service Optional Hardware Guarantee*
	In addition to the above Managed Service Plans we also provide support for the following: Hardware Setup, Support, Troubleshooting and Repair Hardware Upgrades Independent Advice and Consulting Internet and Email Setup and Assistance Virus & Spyware Protection and Internet Security Networking Regular Cleaning and Maintenance Software Installation, Support and Troubleshooting Custom Software / Website Development Development Training and More...

Data Recovery ?

Deleted data by accident? Hard drive crashed suddenly?

Whatever the loss we can offer a data recocery service that is efficient, discrete and completely secure.

Learn more

A member of the Computer Troubleshooters franchise network

Home | Contact | About
20 Parkwood Gardens • Broxburn, West Lothian EH52 5RE• (+44) 01506 205120